apac hr operations specialist (employee relations) in Singapore

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job details

posted
location
singapore
specialism
human resources
job type
permanent
working hours
Full-Time
salary
s$ 6,000 - s$ 7,000 per month
experience
3 years
reference number
91M0123751_1532415741
contact
sophia wong, randstad
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job description

APAC HR Operations Specialist (Employee Relations)

UP to $7000 X 13 months

about the company

Our client is a top retail leader with a brand that is no stranger to all. Originated from US, their branding are often associated with being dynamic, energetic and sporty where they have build up their branding strong in both the US and the global market. With their market share growing constantly in the market, they are looking to hire a subject matter expert in Employee relations to join their HR support team.

about the job

You will take ownership of investigating, resolving, or escalating workplace issues under a shared service function in SG covering for the APAC market. Your focus will be to provide top notch employee assistance to support the organization growing population in the consumer market. You will also advise and consult with management and employees on employee policies, performance management and issue resolution. As an internal ambassador to support your employees, you will deliver a premium experience to the employees and managers you support during difficult situations:

  • Assess and resolve or escalate any employee issues as outlined in the escalation matrix.
  • Conduct internal audits of employee relations issues to identify possible violations and makes recommendations of appropriate actions to resolve issues.
  • Conduct grievance procedures, facilitates counselling and training sessions, and internal investigations.
  • Provide business managers guidance into conducting fact findings into allegations of routine, non-complex policy violations; provide related consultative services to business managers.
  • Advise management and employees in routine, non-complex corrective action, including final warning and termination situations

skills and experience required

You will be Diploma qualified in HRM or related field of studies and demonstrate at least 3 years of experience preferably with shared service environment experience. Relevant experience within the retail/consumer market will definitely place you a league above the others. You should possess experiences in meeting SLAs in a timely manner and taking ownership of your own work. You will be someone with excellent communication skills and the ability to work well in a team and be an excellent team player. Experience in handling Thailand market will be an additional advantage.

To apply

If the above describes you, click ‘apply here/now’. We regret that only shortlisted candidates will be notified.

EA: 94C3609 / R1110094



skills

Regional HR Executive, Regional HR Operations Executive, HR Operations Specialist, Employee Relations

educational requirements

Associate Degree/Diploma