application support analyst in Singapore

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job details

job category
Information Technology
job type
S$ 4,500 - S$ 5,000 per month
reference number
winson tan, randstad
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job description

about the company:

My Client is a leading global Commodities MNC of agricultural goods specializing in food, agriculture, metals, transportation, and risk management services. As an international agribusiness, their diversified activities span the value chain. They have a global footprint across 6 continents, employing more than 30,000 employees and a rich history of more than 120 years. They are currently expanding and you would now have the opportunity to join them as a Application Support Analyst (Commodities/CTRM)

about the job:

Application Support Analyst: You will need ensure that system support is available to the user community at agreed SLA’s and KPI’s. You will also ensure that the system implemented meets business requirements; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner.

Responsibilities include:

  • Impeccable application support to users with focus on system functionality, processes, application infrastructure, network, end users computing, user identity requirements.
  • Understand system functionalities and be able to recommend solutions and improvements
  • Understanding and documenting current business processes
  • Running training workshops with key stakeholders and end users
  • Document functional specifications and work closely with Regional + Global teams to facilitate developments
  • Contribute to regular support, project, business meetings, provide progress updates, report issues and risks
  • Help to develop and manage key stakeholder relationships

skills and experience required:

You will ideally have:

  • 3+ years of experience working as support/business analyst preferably in a commodity trading environment
  • Good business knowledge in commodities trading, inventory or logistics domains
  • Good understanding of accounting and treasury processes
  • Direct experience in supporting front office commodity trading & risk management (CTRM) systems
  • Experience in providing customer support with a service & solution oriented mindset

To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA: 94C3609 / R1113471


Application Support