application support engineer, it - 1 year direct contract in Singapore

posted
contact
hoon teck tan, randstad
job type
permanent

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
reference number
91M0138667_1581409902
contact
hoon teck tan, randstad
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job description

  • Team based environment with an end user environment
  • Exposure to latest technology

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an Application Support Engineer to be a part of their team to lead multiple Application projects.


About the job

Your responsibility involves:

  • Providing first level application remote support and assistance in a ticketing environment
  • Gathering and analyzing user problems, troubleshooting and convey a solution either by resolving it at first contact or escalating it to the next level of support;
  • Following up with technical team with regards to escalated issues and response to end user
  • Perform application system pilot testing before rolling out to Business User Testing

Skills and experience required
As a successful applicant, you will have at least 2 years of experience in Application support. Candidates with regional exposure will be highly preferred. Proven track record in working with end user environment will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management across Asia.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Associate Degree/Diploma