application support manager in Singapore

posted
contact
winson tan, randstad
job type
permanent
salary
S$ 8,000 - S$ 10,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 8,000 - S$ 10,000 per month
experience
7 years
reference number
91M0157736_1624603457
contact
winson tan, randstad
phone
65103638
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job description

about the company

My client is one of the largest Logistics and Supply Chain MNC in the world. They have foot print in almost every part of the world and employ more than 300,000 employees globally. They are currently expanding and you would now have the opportunity to join this exciting company as an Application Support Manager


about the job

  • Providing L1 application support to user groups across different businesses
  • Manage, resolve and investigate production system issues with various system vendors and follow through the cases, including the entity management system, e-learning system & compliance system
  • Manage incident troubleshooting, resolution, and reporting
  • Working closely with vendors and system owner to support on system enhancements, system implementation, release and deployment
  • Manage all application licenses and support contracts/renewals



skills and experience required

  • Minimum 8-10 years’ experience in IT management
  • Previous experience in supporting production systems especially SaaS applications
  • Strong communication and presentation skills, ability to collaborate effectively with stakeholders, users across departments and with external partners
  • Ability to multi-task and prioritise tasks effectively
  • Ability to quickly understand new systems and technologies


To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA: 94C3609 / R1113471





skills

Entity Management System, SaaS, Cloud Based Application,

qualification

no additional qualifications required

educational requirements

Bachelor Degree