business analyst (pos/crm) in Singapore

winson tan, randstad
job type
S$ 5,000 - S$ 6,000 per month
apply now

job details

information technology
job type
working hours
S$ 5,000 - S$ 6,000 per month
3 years
reference number
winson tan, randstad
apply now

job description

about the company

My client is a global Luxury group placing creativity at the heart of its strategy and owns numerous global brand. The group enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. They have nearly 30,000 employees and have a revenue of 10 billion for 2018. With Singapore as their Headquater, you would now have the opportunity to join this global MNC as a Business Analyst (POS/ CRM).

about the job

  • Work closely with business users to understand business processes and requirements
  • Develop and maintain business process maps
  • Design and propose application changes and/or new application requirements to address business needs and pain points, with proper functional specifications
  • Manage and evaluate internal/external application vendors on technical design, delivery and support
  • Develop and coordinate application test plans and test cases, and facilitate test sessions (for technical tests, regression tests, UATs)
  • Develop, coordinate and implement regular/project-based application training plans, training sessions and training materials
  • Provide ongoing application system maintenance and problem resolution
  • Provide Level 1 and Level 2 support on business applications

skills and experience required

  • Hands-on experience in retail applications, such as POS, CRM, clienteling, store iPad apps, store inventory management, etc.
  • Strong business sense and business operational experience
  • Team-/customer-oriented attitude and working style
  • Ability to work independently and under minimum supervision
  • Ability to work under pressure and to meet tight deadlines
  • Excellent analytical and problem-solving skills
  • Knowledge/experience in AS400 version of JDA/JDE is definitely an advantage

To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA: 94C3609 / R1113471


Point of Sales, CRM, Retail, Business Analyst


no additional qualifications required

educational requirements

Bachelor Degree