client service manager (fintech - sme loan) in Singapore

wei yuan ng, randstad
job type
S$ 3,500 - S$ 5,000 per month

job details

banking & financial services
job type
working hours
S$ 3,500 - S$ 5,000 per month
reference number
wei yuan ng, randstad
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job description

About the company:

Founded in 2015 to address the unmet financing needs of SMEs, my client is today the largest online lending marketplace in Singapore with a growing presence in Indonesia, Vietnam and Thailand.

As Client Servicing Manager, you will be responsible for the sales of financing solutions to SMEs. The company products include but are not limited to invoice financing, purchase order financing and working capital loans. This role will focus on client servicing activities only.

About the job:

  • Manage existing client relationships to achieve monthly loan disbursement targets.
  • Utilise the client engagement technology tools to ensure completion and tracking of calls to existing clients
  • Grow overall portfolio size by up-selling and cross-selling across products & services.
  • Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts.
  • Proactively track activity and engagement level of existing clients, identify issues that may impact future business from the client and work closely with relevant departments to resolve these issues in a timely manner.

skills and requirement:

  • Degree in any discipline
  • At least 3 years of SME lending / Business Banking is preferred
  • Previous experience in a client servicing role required
  • Driven and pro-active team player with a positive attitude
  • Comfortable working in a fast-paced and dynamic start-up environment

To apply online please use the 'apply' function, alternatively, you may contact Wei Yuan at 6510 6327 for a confidential discussion

EA: 94C3609 | R: 1872243


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree