client services analyst, global markets operations (contract) in Singapore

lynda tan, randstad
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banking & financial services
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lynda tan, randstad
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job description

about the company

Established for 85 years, the Client is a leading Investment Bank offering full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the job

  • Responsible for day-to-day servicing of a portfolio of APAC based clients and be the main point of contact
  • Provide operations and client service support to ensure clients’ queries are handled timely and appropriately
  • Liaise and work closely with other internal departments in APAC, EMEA and US to provide support for global clients
  • Work with on-boarding team for new client on-boarding, KYC for new account or product set up
  • Maintain static data in various systems
  • Carry out process improvement reviews so as to continuously improve client servicing standards
  • Participate in projects

skills and experience required

  • At least 2 years of experience in Middle Office//Operations, with prior client servicing experience being a plus
  • Knowledge in Global Markets Operations, Settlements and/or Corporate Actions
  • Excellent communications and interpersonal skills
  • Ability to multi-task and problem-solve
  • Proficient in Microsoft Office applications

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at 6510 7413.

EA: 94C3609 / R122388


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree