client services executive (night shift).

about the company
Our client is a publicly listed, international leader in online financial trading and has been awarded a staggering number of accolades for their highly intuitive platform and extensive product offerings.

about the job
As a successful applicant, you will posses a highly client centric mindset with strong relationship building abilities. You will also be resilient with solid time management skills and pride yourself as someone who thrives in a highly stressful environment. Your responsibilities will include, but not limited to:

• Providing top tier customer service and support to clients to maintain high levels of satisfaction
• Developing a good understanding of clients' needs to be able to identify opportunities, provide product knowledge or cross sell to maximise products and platform utilisation
• Managing inbound client queries in a proactive and timely manner
• Becoming an expert and conducting platform demonstrations and product training
• Working cohesively to achieve individual and team KPI targets

skills and experience required

• Bachelor's in a relevant discipline, eg. Business, Finance, Economics
• Strong interest in financial services industry advantageous
• Excellent verbal and written communication skills

To apply online please use the 'apply' function, alternatively you may contact <Caroline> at <6510 7411>.
(EA: 94C3609/ <R22104235> )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.