client support executive (contract) in Singapore

posted
contact
zhi ling kwek, randstad
job type
permanent
salary
S$ 2,500 - S$ 3,500 per month

job details

posted
location
singapore
specialism
insurance
job type
permanent
working hours
Full-Time
salary
S$ 2,500 - S$ 3,500 per month
experience
1 year
reference number
91M0156506_1622087900
contact
zhi ling kwek, randstad
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job description

about the company Our client, one of the leading global healthcare Insurer, providing the best premium international coverage. about the job As a Client Support Executive, you will tasked to support the broker servicing team with various enquiries relating to Global Health Insurance. You will be responding to and resolving various enquiries via email, letter and phone relating to billing, premium and policy changes. You will also be required to help the team with various ad-hoc tasks such as reporting and be responsible to highlight and raise escalations and complaints to the Team Manager. skills and experience required
  • Some background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance or Banking / Wealth Management
  • Knowledge of both new business processes and account management are useful but not essential
  • Previous experience of a complex and multi skilled customer service role within a contact centre setting.
  • Strong communication skills and interpersonal skills
If the above position interest you, kindly click on the appropriate link to apply for this role. Alternatively, please reach out to ZhiLing at 6517-1628 for confidential discussion. EA: 94C3609/R132534

skills

admin executive, policy admin, insurance admin, insurance premium, client support, admin support

qualification

associate diploma

educational requirements

Post Graduate Diploma