about the company
My client offers high-quality counselling and therapy services to a wide range of audience, from children to adults and couples. Their clinic is centrally located in Singapore and working hours will be from Mondays to Fridays, 8.30am to 5.30pm.
about the job
You will be based at the reception counte
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r of the clinic to greet and attend to clients by extending a warm welcome to help them feel at ease. You will need to help clients with the registration process and to fill up relevant forms during their first visit. You will be the first point of contact to address enquiries from clients and the public, via phone calls, emails or messages, and you will take care of the payment process / follow up on outstanding payments with clients. Apart from these reception duties, you will need to assist with administrative tasks, such as supporting the referral process, liaising with external vendors for equipment and facilities maintenance, and simple paperwork duties that will be assigned to you as and when required.
about the manager/team
You will report directly to the Clinic Manager and will work closely with the team and clinicians to ensure excellent service provided to clients.
skills and experience required
You should come with at least 2 years of experience in a frontline customer service role, preferably from the hospitality industry or experience working in a multicultural team. Being service-oriented and having strong communication and interpersonal skills will contribute to your success in this role. You will need to show initiative, resourcefulness and come with a good level of positive energy to excel in this position.
In return, you will receive a basic salary of up to $54k per annum, along with attractive benefits. You can also look forward to working in a nurturing environment that values work-life balance and the contributions of each member of the team.
To apply online please use the 'apply' function. Consultant in-charge: Rebecca Koh
(EA: 94C3609/ R2198637 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.