contact centre executive - (1 year contract) in Singapore

posted
contact
zhi ling kwek, randstad
job type
permanent
salary
S$ 2,800 - S$ 3,300 per month

job details

posted
location
singapore
specialism
insurance
job type
permanent
working hours
Full-Time
salary
S$ 2,800 - S$ 3,300 per month
experience
1 year
reference number
91M0137804_1567679783
contact
zhi ling kwek, randstad

job description

About the company

-Our client, one of the global insurance providers and covers a wide range of products such as life & health, casualty and property insurance.


About the Job

In this position, you will be handling customer service enquiries and request via inbound calls. The ideal incumbent is expected to address all enquiries and understanding the customer's question and concern. In order to be successful in this position, the incumbent must have the ability to provide excellent customer service and prompt in resolving enquiries within shortest time frame.

skills and experience required

  • At least 1 year of experience in customer service, call centre or telemarketing environment
  • BCP, PGI and HI certification highly preferred
  • Excellent communication skills and strong listening skills
  • Customer service oriented attitude and strong problem solving skills

If the ​above​ position interest​ you, kindly click on the appropriate link to apply for this role. Alternatively, please reach out to ZhiLing at 6517 1628 for confidential discussion.

EA: 94C3609/R132534

skills

Call centre, contact centre, customer centre, customer service, process improvement, strategic, project management

qualification

associate diploma

educational requirements

Post Graduate Diploma