corporate account executive.

about the job

The Sales Support Specialist plays a crucial role in assisting the sales team in achieving their goals and ensuring smooth operations within the sales department. This position involves providing administrative, organizational, and operational support to the sales team to enhance their efficiency and productivity. The Sales Support Specialist collaborates closely with various internal teams, such as logistics, customer service, and finance, to ensure seamless coordination and customer satisfaction.

Responsibilities:

• Customer Communication: Respond to customer inquiries promptly, either through email or phone calls, addressing their queries, providing product information, and guiding them through the sales process.
• Sales Data Management: Maintain and update sales records, customer databases, and relevant documentation. Track sales performance metrics, generate reports, and assist in analyzing data to identify trends and opportunities.
• CRM Maintenance: Utilize the Customer Relationship Management (CRM) system to manage customer information, track interactions, and update sales-related data.
• Sales Team Assistance: Provide administrative support to the sales team, including scheduling deployment of machines and managing customer requests etc.
• Customer Support: Work closely with the internal cross functional team to address customer inquiries, resolve issues, and ensure overall customer satisfaction.
• Sales Training: Participate in sales training sessions and workshops to stay updated with product knowledge, sales techniques, and industry trends.
• Process Improvement: Identify areas for process improvement within the sales support function and propose actionable solutions to enhance efficiency and effectiveness.

skills and experiences required

• Minimum Diploma holder, in any discipline
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Proficiency in Microsoft office, especially in Excel (analyzing spreadsheets and charts, Pivot tables)
• 1-2 years experience in data analytics
• Excellent communications skills
• Good time-management skills
• Fast learner and ability to work in fast-paced environment

If you believe you have the right skills, experience and drive to succeed, please apply now.

EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)