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summary

singapore
randstad pte limited
permanent
full-time

specialism
information technology
sub specialism
erp & crm
reference number
91M0199456_9796937105949080961

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job details

Global role with autonomy to make key decisions for CRM

In-house role with opportunity to engage with senior business stakeholders

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a CRM Consultant / Analyst (Microsoft Dynamics 365 / MS CRM) to join their team.

...

About the job

Your role involves:

Translating business issues / requirements into information systems and information management solutions. Partnering with the sales & marketing and product team to communicate capability roadmaps and delivery strategy for business technology and solutions.

Lead end to end CRM project implementation/enhancement which includes requirements gathering, milestone planning, configuration and testing

Handling continuous improvement of the CRM platform, identifying opportunity for sales / business process flow

Managing external vendors, ensuring SLA has been adhered to

Designing training materials and conducting CRM training across Asia

Staying updated and evaluating / translating latest salesforce new releases into viable IT Digital implementation to increase productivity for the business

Gathering of requirements on business solutions and technical designs and supporting in the transfer/translate of these requirements into development work.

Supporting Dynamics 365 CRM applications through dashboard and workflow customizations, end-user guidance, and level 2/3 production support requests.

Working closely with product managers and business process owners in analysing and designing business requirements.

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in Dynamics 365 CRM or Microsoft Dynamics CRM. You should have implemented at least 1 end to end CRM implementation across Asia. You should have at least 5 years of experience in engaging business stakeholders.

Exposure to D365 CE will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading end user environment with concrete project timeline.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Global role with autonomy to make key decisions for CRM

In-house role with opportunity to engage with senior business stakeholders

...

About the job

Your role involves:

Lead end to end CRM project implementation/enhancement which includes requirements gathering, milestone planning, configuration and testing

Handling continuous improvement of the CRM platform, identifying opportunity for sales / business process flow

Managing external vendors, ensuring SLA has been adhered to

Designing training materials and conducting CRM training across Asia

Staying updated and evaluating / translating latest salesforce new releases into viable IT Digital implementation to increase productivity for the business

Gathering of requirements on business solutions and technical designs and supporting in the transfer/translate of these requirements into development work.

Supporting Dynamics 365 CRM applications through dashboard and workflow customizations, end-user guidance, and level 2/3 production support requests.

Working closely with product managers and business process owners in analysing and designing business requirements.

Skills and experience required

Exposure to D365 CE will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading end user environment with concrete project timeline.

skills
Microsoft Dynamics 365 CRM, D365 CRM, Microsoft Dynamics CRM, MS CRM
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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hoon teck tan

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crm consultant / analyst (microsoft dynamics 365 / ms crm).

job details

skills

qualifications

education

the application process.

apply with randstad.

we'll contact you.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

hoon teck tan

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