crm senior consultant / crm analyst (dynamics365, ms crm) in Singapore

hoon teck tan, randstad
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hoon teck tan, randstad
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job description

  • Concrete project timeline
  • Engagement with senior business stakeholders

About The Company

Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a new CRM Analyst / CRM Project Manager (Dynamics 365, Microsoft Dynamics) to be based here in their Regional Headquarters here in Singapore.

About the job

  • Lead end to end CRM project implementation/enhancement which includes requirements gathering, milestone planning, configuration and testing
  • Translating business issues / requirements into information systems and information management solutions. Partnering with the sales & marketing and product team to communicate capability roadmaps and delivery strategy for business technology and solutions.
  • Handling continuous improvement of the CRM platform, identifying opportunity for sales / business process flow
  • Aligning with global HQ directions and collaborate with team across asia
  • Managing external vendors, ensuring SLA has been adhered to
  • Designing training materials and conducting CRM training across Asia
  • Staying updated and evaluating / translating latest salesforce new releases into viable IT Digital implementation to increase productivity for the business

Skills And Experience Required

As a successful applicant, you will have at least 5 years of experience in Dynamics 365, Microsoft Dynamics. You should have implemented at least 2 end to end CRM implementation across Asia. You should have at least 5 years of experience in engaging business stakeholders.

Candidates with proven track record of aligning roadmap/strategy with global Europe/US HQ will be highly preferred.

Whats On Offer

This is an excellent opportunity to have massive interaction with global teams across Europe and US. You will have the opportunity to lead high value CRM project implementation across Asia with exposure to senior business stakeholders.

To apply online please use the 'apply' function, alternatively you can reach me at or 6510 3633. (EA: 94C3609/ R1219669)


crm, Dynamics 365, MS Dynamics


no additional qualifications required

educational requirements

Bachelor Degree