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summary

randstad
S$2,800 - S$3,300, per month, Bonus + Benefits
permanent
full-time

specialism
insurance
sub specialism
operations
reference number
91M0168860_1649218278

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job details

about the company

In order to be successful in this position, the ideal incumbent needs to be passionate about doing the right thing for customers and want to work for an exciting and dynamic organisation that can offer ongoing growth and development opportunities that enable your continual growth.

The ideal incumbent will be required to participate in service improvement initiatives where applicable and drawing upon service experience to identify points of pain or opportunity to be able to improve our service.

skills and experience required

Able to work under pressure and handle challenging situations or objections while dealing with complainants
1+ year experience in call centre, telemarketing, customer service role in Insurance or Financial services sector
Good knowledge of MS Excel and MS Words
Excellent customer services and problem-solving skills
Effective oral and written communication skills to interpret customer's needs
Strong interpersonal skills and professional demeanour
A team player with strong sense of responsibility
Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

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about the company

Our client, one of the leading players in the Insurance industry and offers an extensive range of products and services globally.

about the job

In this position as a Customer Care Executive, you will be expected to handle customer enquiries via walk-in, inbound phone, live chat or emails, ensure adherence to performance measures set within the team.

In order to be successful in this position, the ideal incumbent needs to be passionate about doing the right thing for customers and want to work for an exciting and dynamic organisation that can offer ongoing growth and development opportunities that enable your continual growth.

The ideal incumbent will be required to participate in service improvement initiatives where applicable and drawing upon service experience to identify points of pain or opportunity to be able to improve our service.
...

skills and experience required

Able to work under pressure and handle challenging situations or objections while dealing with complainants
1+ year experience in call centre, telemarketing, customer service role in Insurance or Financial services sector
Good knowledge of MS Excel and MS Words
Excellent customer services and problem-solving skills
Effective oral and written communication skills to interpret customer's needs
Strong interpersonal skills and professional demeanour
A team player with strong sense of responsibility
Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment

If the above position interest you, kindly click on the appropriate link to apply for this role.

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experience
- 1 year
skills
- call centre
- contact centre
- customer service
- customer support
- customer experience
- customer relation
- customer relation executive
- inbound call
qualifications
- associate diploma/degree
education
- Associate Degree/Diploma

1 of 8
apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8
we’ll give you a call.
Our consultant will call you to discuss your application and further career aspirations if you're suitable for a role.
3 of 8
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Singapore SAR.
4 of 8
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8
the interview.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
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start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

zhi ling kwek

zhiling.kwek@randstad.com.sg

senior actuarial executive, pricing
- Permanent
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- Full-Time
posted 27 may 2022
About the companyOur client who is a well established global re-insurer, is searching for a near/fully qualified Actuary to join their pricing team. About the jobYou will perform pricing analysis of new and existing products, including claims experience, assumptions, and presenting the findings to the management team, providing suitable pricing recommendations. You will work closely with various internal and external stakeholders in supporting the product development initiatives. Skills and Experience requiredNear/Fully qualified actuary with a recognised professional actuarial organisation with at least 4 years of pricing/reporting/reserving experience in health insurance. In order to succeed in this role, you should possess good interpersonal, communication and presentation skills. Big 4 Actuarial consultants should apply. To apply online please use the 'apply' function, alternatively you may contact Lynette Lim at +65 6510 1365. (EA: 94C3609/ R1435181 )Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
view job
senior executive, financial reporting (reinsurance)
- Permanent
- S$40,000 - S$60,000/per year
- Full-Time
posted 27 may 2022
About the companyA new role due to business growth where you will work with a closely knitted team of Finance professionals, with our client who is a well established reinsurance business. About the jobYou will be responsible for the preparation of monthly journals, management accounts, and balance sheet reconciliations. You will prepare quarterly and yearly head office reporting, and assist in annual audit reviews and process improvement initiatives. Skills and experience requiredDiploma in Accountancy or any relevant qualifications, with at least 5 years of finance experience preparing general ledgers/balance sheet reconciliation in the reinsurance/insurance industry. You should be meticulous, possess problem solving skills, and the ability to work under tight deadlines. To apply online please use the 'apply' function, alternatively you may contact Lynette Lim at +65 6510 1365. (EA: 94C3609/ R1435181 )Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
view job
finance operations specialise (insurance)
- Permanent
- Full-Time
posted 27 may 2022
About the companyAn opportunity to join a leading general insurance group. About the jobYou will be responsible for the preparation of monthly schedules, journal entries, management reports, bank reconciliations and inter-company billings. You will prepare quarterly GST reports, annual financial statements, and support annual audits. Skills and experience requiredDiploma in Accounting & Finance or any accounting qualifications (LCCI/ACCA), with at least 2-3 years of accounting and finance experience in the insurance/reinsurance industry. You should be a team player, and possess a positive attitude. In order to succeed, you should be meticulous, and possess the ability to work under pressure and tight deadlines. To apply online please use the 'apply' function, alternatively you may contact Lynette Lim at +65 6510 1365. (EA: 94C3609/ R1435181 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
view job

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customer care executive (insurance).

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

zhi ling kwek

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