customer care executive in Singapore

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job details

posted
location
singapore
specialism
insurance
job type
permanent
working hours
Full-Time
salary
s$ 2,500 - s$ 3,500 per month
reference number
91M0125161_1535974098
contact
amanda ong, randstad
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job description

about the company

Our client is global health insurance company with a family-oriented culture. They are currently looking for a telesales executive.

about the job

  • Achieve excellent customer quality standards
  • Work together with internal stakeholders to resolve customer issues
  • Actively support other team members
  • Achieve monthly objectives in effective outbound calling while delivering excellent service
  • Ensure continuous improvement in quality and productivity rates
  • Seek opportunities to promote products and obtain referrals
  • Retain existing customers who are requesting to cancel their policy and renew existing customers while trying to upsell them other benefits

Skills and experience required

  • Excellent interpersonal skills
  • Ability to work well in a team environment
  • Proven track record in telemarketing insurance sales inbound and outbound
  • 1 – 2 years’ experience in health industry, insurance background or outbound sales background

To apply online please use the 'apply' function, alternatively you may contact Amanda at 6510 6572.
(EA: 94C3609/R1656366)




skills

customer service, insurance

qualification

Possess a minimum of N or O Level or ITE qualification
Analytical, meticulous with good interpersonal and communication skills

responsibilities

Achieve monthly objectives in effective inbound/outbound calling while delivering excellent service

educational requirements

Associate Degree/Diploma