customer development & support specialist (fmcg & retail) in Singapore

posted
contact
eileen goh, randstad
job type
permanent
salary
S$ 4,000 - S$ 5,000 per month
apply now

job details

posted
location
singapore
specialism
sales
job type
permanent
working hours
Full-Time
salary
S$ 4,000 - S$ 5,000 per month
experience
2 years
reference number
91M0128791_1545109888
contact
eileen goh, randstad
apply now

job description

about the company

Our client has an outstanding international reputation in its field and great emphasis in providing excellent consulting and technology services. They are looking to recruit a Customer Development & Support Specialist to join their team.

about the job

As a Customer Development & Support Specialist, your key tasks involve:

  • Manage and execute the entire process of order management from customer code creation, financial forecasting to submitting planning requests
  • Responsible for all payment issues and follow ups by working closely with AR, BDM and CS team to resolve related queries
  • Preparation of demand planning at SKU, SU, by month in quantity, value terms and ensure both reconcile and ambition plans are aligned at operational level
  • Weekly and monthly reviews on supply and shipping availability with Operations team
  • Ensure adherence to quality standards, customer and consumer service and safety policies through total compliance

skills and experience required

To be successful in this position, you must have the ability to demonstrate or possess:

  • Bachelor’s degree / Diploma in supply chain / business or equivalent
  • Min 2 years in managing customer service for retail / FMCG industries
  • Exposure & proficient in SAP – logistics, sales and distribution skills
  • Experience in demand planning ( SKU / SU)
  • Hands on with customer development will be a plus
  • Understand about Order to Cash cycle


how to apply

To apply online, please click on the ‘apply’ function below. Alternatively, please contact celine at celine.woon(@)randstad.com.sg

Please indicate your availability, expected salary, and reason for leaving your current job in your CV.

EA: 94C3609 / R1658080



skills

SAP, SKU, SU

qualification

Bachelor’s degree / Diploma in supply chain / business or equivalent

educational requirements

Bachelor Degree