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customer service executive (call centre/up to $4000/month).

job details

summary

    job details

    about the company

    Our client is Singapore’s first and largest listed business space client and industrial Real Estate Investment Trust. We are looking for a Customer Service driven individual who is keen to learn and grow in a fast-paced environment.

    about the job

    reporting to the Customer Success Lead, your role

    • Answer customer queries by phone and email with focus on first contact resolution
    • Provide accurate and complete information to customers by following the right processes
    • Manage and resolve customer complaints
    • Willing to go the extra mile to help customers
    • Monday to Friday rotating shifts following Australia National Public Holidays
    • 8 hours per day (6am-3pm / 9am-6pm )

    skills and experiences required

    • Minimum Diploma holder
    • Minimum 1 years’ experience working in a call center, handling inbound calls and emails.
    • Previous experience with the airline, hotel or loyalty / rewards industry would be a great advantage
    • Prior experience and willingness to work following Australian Eastern Standard Time.
    • Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
    • Self-motivated and be able to work unsupervised.
    • Fun outlook, positive attitude and can-do mindset
    • Strong communication and interpersonal skills
    • Strong cross-cultural awareness
    • Prior exposure to a web-driven environment

    If you believe you have the right skills, experience and drive to succeed, please apply now.

    EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)



    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    about the company

    Our client is Singapore’s first and largest listed business space client and industrial Real Estate Investment Trust. We are looking for a Customer Service driven individual who is keen to learn and grow in a fast-paced environment.

    about the job

    reporting to the Customer Success Lead, your role

    • Answer customer queries by phone and email with focus on first contact resolution
    • Provide accurate and complete information to customers by following the right processes
    • Manage and resolve customer complaints
    • Willing to go the extra mile to help customers
    • Monday to Friday rotating shifts following Australia National Public Holidays
    • 8 hours per day (6am-3pm / 9am-6pm )

    skills and experiences required

    • Minimum Diploma holder
    • Minimum 1 years’ experience working in a call center, handling inbound calls and emails.
    • Previous experience with the airline, hotel or loyalty / rewards industry would be a great advantage
    • Prior experience and willingness to work following Australian Eastern Standard Time.
    • Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
    • Self-motivated and be able to work unsupervised.
    • Fun outlook, positive attitude and can-do mindset
    • Strong communication and interpersonal skills
    • Strong cross-cultural awareness
    • Prior exposure to a web-driven environment

    If you believe you have the right skills, experience and drive to succeed, please apply now.

    EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)



    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.