customer service executive in Singapore

posted
contact
zhi ling kwek, randstad
job type
permanent
salary
S$ 2,800 - S$ 3,200 per month

job details

posted
location
singapore
specialism
insurance
job type
permanent
working hours
Full-Time
salary
S$ 2,800 - S$ 3,200 per month
experience
1 year
reference number
91M0137803_1567678861
contact
zhi ling kwek, randstad

job description

About the company

-Our client, one of the global insurance providers and covers a wide range of products such as life & health, casualty and property insurance.


About the Job

In this position, you will be providing service relating to enquiries such as policies, claims and complaints through walk-ins, e-mails and inbound calls. You will also be responsible to maintain the database and identifying any areas for process/workflow improvement to help improve the operational processes and efficiency.

skills and experience required

  • At least 1 year of experience in customer service, call centre or telemarketing environment
  • BCP, PGI and HI certification highly preferred
  • Excellent communication skills and strong listening skills
  • Customer service oriented attitude and strong problem solving skills

If the ​above​ position interest​ you, kindly click on the appropriate link to apply for this role. Alternatively, please reach out to ZhiLing at 6517 1628 for confidential discussion.

EA: 94C3609/R132534

skills

Call centre, contact centre, customer centre, customer service, process improvement, strategic, project management

qualification

Associate diploma/degree

educational requirements

Post Graduate Diploma