customer service representative (japanese-speaking) in Singapore

posted
contact
joshua fong, randstad
job type
permanent
salary
S$ 3,500 - S$ 4,500 per month
apply now

job details

posted
location
singapore
specialism
corporate support & legal
job type
permanent
working hours
Full-Time
salary
S$ 3,500 - S$ 4,500 per month
experience
2 years
reference number
91M0131691_1553154694
contact
joshua fong, randstad
apply now

job description

about the company

My client is focused on specialist pharmaceutical products and medical devices. Covering the entire region of Africa, Australia and Asia, they partner with a wide range of pharmaceutical and medical technology businesses, interested in streamlining their sales, marketing and distribution activities as well as expanding their businesses. They are seeking for a dynamic and creative Customer Service Representative to join their team.

about the job

Reporting into the Customer Service Manager, you will be responsible for providing service to all Japan customers relating to the healthcare range of products. This will involve answering customer telephone enquiries, processing orders, communicating with customers and addressing service needs and complaints. The Customer Service Representative is required to work closely and constructively with other areas of the business including Warehouse, Finance, QA and Procurement to maintain a high standard of service to all Japan customers. In addition, the Customer Service Representative is required to maintain a detailed knowledge of the Company’s relevant products and services and liaise with sales and technical staff to keep them up-to-date with customer needs.

skills and experience required

You will be able to speak fluent Japanese in order to liaise with Japanese customers and colleagues who can only speak Japanese. You will also have previous experience in a Customer Service role. In return, this role pays up to S$ 4,500 per month with excellent benefits.

If the above describes you, feel free to reach out for a confidential discussion by applying to this role. Click the 'apply now' button!

Consultant-in-charge: Joshua Fong (EA: 94C3609/ R1766275)






skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Secondary School/High School