customer service representative (mandarin speaking) in Singapore

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job details

posted
location
singapore
specialism
corporate support & legal
job type
permanent
working hours
Full-Time
salary
s$ 2,600 - s$ 3,300 per month
reference number
90M0352397_1537160576
contact
tammie phua, randstad
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job description

about the company

A swiss based IT company is looking to hire a Customer Service Representative to join their growing business.

about the job

As the Customer Service Representative, you will be a part of the Customer Service team where you will mainly be responsible for the following:

  • Delivering excellent customer service and managing the needs of customers through phone calls and emails
  • Handling inquiries from customers
  • Addressing customers’ concerns & issues
  • Logging all calls into the system

about the manager / team

You will be a part of a closely knitted Customer Service team where you will report directly into the Customer Service Manager in Singapore to ensure that the operations are smooth and efficient.

skills & experience required

This role requires you to come with at least 2 years of customer service experience. You should be an extremely service oriented individual whose passionate about providing customers with an excellent customer experience. This job also requires you to speak, read and write Chinese as you will receive a portion of calls from China and Taiwan region from customers who are not proficient in English.

In return this role will offer a salary up to S$3300 or commensurate with experience and qualifications. Be ready for a rewarding work experience!



To apply online please use the 'apply' function, alternatively you may contact Tammie Phua at 65106534.
(EA: 94C3609/ R1109745 )



skills

Call centre, contact centre, customer service

qualification

Minimum 1 year of working experience in customer service/retail/guest services. Willing to work in a desk-bound call centre environment/

educational requirements

Secondary School/High School