You are successfully logged out of your my randstad account

You have successfully deleted your account

customer service specialist.

apply

job details

summary

    job details

    about the company

    Our client is a global renowned leader in electronic and electro-mechanical components distribution. They’re looking for a Customer Service Specialist to support their sales support and service activities with their customers.

    about the job

    • Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
    • Customer backlog management through systematically addressing all backlog issues encountered daily
    • Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
    • Work and assist the Sales team in managing their Customer pre & post shipment.
    • Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program
    • Escalate all their issues or challenges in fulfilling their assigned task to their CSS management
    • Manage customer’s portal update and customized report if required.
    • Update customer production change requirement to optimize inventory planning.
    • Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

    job requirement

    • Minimum ‘O’ Level or equivalent
    • Minimum 1-2 years of relevant experience
    • Proficiency in Microsoft Office Applications – especially in Excel
    • Basic knowledge and understanding of transportation modes (air and ocean)
    • Willing to work in the East (Pasir Ris/Bedok/Tampines)

    *Training will be provided for candidates with no/limited experience*

    If you are interested in the position, kindly send your CVs to yiling.tan(@)randstad.com.sg.

    Please include your availability, expected salary and reason for leaving your current job.

    We regret that only shortlisted candidates will be contacted.

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    EA: 94C3609 / Reg: R21103172

    about the company

    Our client is a global renowned leader in electronic and electro-mechanical components distribution. They’re looking for a Customer Service Specialist to support their sales support and service activities with their customers.

    about the job

    • Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
    • Customer backlog management through systematically addressing all backlog issues encountered daily
    • Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
    • Work and assist the Sales team in managing their Customer pre & post shipment.
    • Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program
    • Escalate all their issues or challenges in fulfilling their assigned task to their CSS management
    • Manage customer’s portal update and customized report if required.
    • Update customer production change requirement to optimize inventory planning.
    • Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

    job requirement

    • Minimum ‘O’ Level or equivalent
    • Minimum 1-2 years of relevant experience
    • Proficiency in Microsoft Office Applications – especially in Excel
    • Basic knowledge and understanding of transportation modes (air and ocean)
    • Willing to work in the East (Pasir Ris/Bedok/Tampines)

    *Training will be provided for candidates with no/limited experience*

    If you are interested in the position, kindly send your CVs to yiling.tan(@)randstad.com.sg.

    Please include your availability, expected salary and reason for leaving your current job.

    We regret that only shortlisted candidates will be contacted.

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    EA: 94C3609 / Reg: R21103172