customer service team lead (chemicals) in Singapore

posted
contact
eileen goh, randstad
job type
permanent
salary
S$ 4,000 - S$ 5,000 per month
apply now

job details

posted
location
singapore
specialism
supply chain & logistics
job type
permanent
working hours
Full-Time
salary
S$ 4,000 - S$ 5,000 per month
experience
5 years
reference number
91M0128791_1550567430
contact
eileen goh, randstad
apply now

job description

about the company

My client is one of the largest chemical specialty companies in the world. They are urgently looking for a customer service team lead to manage the team of customer service representatives in Singapore.

about the job

As Customer Service Team Lead (Chemicals), your key tasks involve:

  • Overall management for team of customer service (CS) representatives and functionally guide the CS team in the region.
  • Responsible for the process of order to cash with hands-on approach according to SOPs
  • Assist in sales support to designated countries
  • Develop and implement strategies to improve in customer service quality and operations efficiency and cost savings in customer service operations
  • Reporting and analysis of KPIs


skills & experience required

To be successful in this position, you must have the ability to demonstrate or possess:

  • Diploma/Degree in logistics and supply chain / business / or equivalent
  • Min 5 years of work experience in an MNC environment
  • Good knowledge in logistics, shipping, export documentations (L/C, Bill of Lading, preferential certificate of origin, export permit, etc)
  • Experience in SAP is a plus


how to apply

To apply online, please click on the ‘apply’ function below. Alternatively, please contact eileen at eileen.goh(@)randstad.com.sg

Please indicate your availability, expected salary, and reason for leaving your current job in your CV.

EA: 94C3609 / R1880230



skills

SAP, letter of credit, bill of lading, export permit, team management

qualification

Diploma/Degree in logistics and supply chain / business / or equivalent

educational requirements

Post Graduate Diploma