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summary

singapore
randstad pte limited
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0200480_8520304137380259485

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job details

*New technologies

*Focus on internal development; Low turnover rate

about the company

My client is a global market leader in its industry. With rapid expansion plans, they are hiring a newly created permanent position of a Customer Success Engineer (Network IP, VSAT/Satellite Communications).

about the job ...

As the Customer Success Engineer, your role involves:

Providing technical assistance (remotely and onsite) for customers such as major network maintenance, assisting in escalations, responding to web requests etc.
Performing on-site or TAC-Remote network audit for customers; Acting as Technical Account Manager for strategic customers.
Handling tickets and resolving customer technical difficulties within stipulated Service Level Agreement.
Executing system upgrades, configuration changes as well as delivering training to customers.

skills and experience required

As a successful candidate, you should have:

At least 2 years of experience in VSAT/Satellite Communications industry
Experience in IP routing, IP based network
CCNA certification or equivalent is highly advantageous

This is an excellent opportunity to be part of a global market leader as their Customer Success Engineer where you will be part of a stable team with low turnover rate.

To apply online please use the 'apply' function, alternatively you may contact Josh LIM at 6510 3660 or https://www.linkedin.com/in/joshlimzishuo (EA: 94C3609 / R1766249)

Providing technical assistance (remotely and onsite) for customers such as major network maintenance, assisting in escalations, responding to web requests etc.
Performing on-site or TAC-Remote network audit for customers; Acting as Technical Account Manager for strategic customers.
Handling tickets and resolving customer technical difficulties within stipulated Service Level Agreement.
Executing system upgrades, configuration changes as well as delivering training to customers.

skills and experience required
...

As a successful candidate, you should have:

At least 2 years of experience in VSAT/Satellite Communications industry
Experience in IP routing, IP based network
CCNA certification or equivalent is highly advantageous

skills
ip network, network ip, network, customer success engineer, vsat, satellite communications, satcoms, satcom, satcomm
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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zishuo lim

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customer success engineer (network ip, vsat/satcomm).

job details

skills

qualifications

education

the application process.

apply with randstad.

we'll contact you.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

zishuo lim

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