data analyst (sql, tableau) in Singapore

posted
contact
winson tan, randstad
job type
permanent
salary
S$ 5,000 - S$ 7,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 5,000 - S$ 7,000 per month
experience
2 years
reference number
91M0139438_1571885502
contact
winson tan, randstad
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job description

about the company

My client is a world leader in Workflow solutions and Automation that develops and supplies clinical diagnostics to the healthcare industry. They are the only company in the world that owns the workflow from Biopsy to Diagnosis and holds more than 1500 patents. Their products are well known globally and they have offices in ASIA, US and Europe. With Singapore as the Headquarter, they are now expanding and you will have the opportunity to join them as a Data Analyst.


about the job

As a Data & Insight Analyst your mission is to help shape and develop the Global Customer Services analytics and reporting landscape. Working in collaboration with Visualization experts and Data Scientists, you will make it your business to improve the current analytical offering in the Global Customer Services arena, delivering advanced visualizations and actionable insights that allow us to better understand what our consumers think about our products and accompanying experiences. As well as using data to share insight on past customer interactions, you’ll also be using that data to forecast future interactions and advising stakeholders on what needs to change to ensure that future interactions are met with world-leading service levels.


skills and experience required

  • Excellent SQL for both data manipulation and querying is a ‘must have’
  • An established track-record of dealing with Customer Services data sources and metrics (e.g. NPS, Call handling data)
  • Experience in using statistical and forecasting techniques
  • Data Quality investigation and enhancement
  • Familiarity with Data Visualization software such as Tableau, Looker, Qlik or Power BI
  • Ability to manage multiple projects at any one time, and deliver results to deadlines

To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA: 94C3609 / R1113471






skills

SQL, Tableau, Python, R

qualification

no additional qualifications required

educational requirements

Bachelor Degree