desktop engineer - l1/l2 in Singapore

melissa low, randstad
job type
S$ 2,000 - S$ 3,000 per month

job details

information technology
job type
working hours
S$ 2,000 - S$ 3,000 per month
1 year
reference number
melissa low, randstad
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job description

about the company

Our client is looking for Desktop Engineers.

There are multiple urgent headcounts, looking for L1/L2/L3 engineers.

This is a long term renewable contract with chances of conversion.

about the job

As a Desktop Engineer, you will be responsible for:

  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

You will work on Mondays to Fridays with regular working hours.

skills and experience required

To succeed in this position, you will need:

  • Min Diploma/Degree is required
  • Min 1 year experience in IT Support
  • There are L1-L3 positions depending on your level of experience
  • Polished and an excellent communicator who is a fast-learner and proactive

To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)

(EA: 94C3609/ R1658081)


desktop, IT executive, IT engineer, desktop engineer, helpdesk, service desk, help desk, servicedesk, technical support, it support


Min Diploma/Degree is required
Min 1 year experience in IT Support

educational requirements

Associate Degree/Diploma