desktop engineer - l1/l2 in Singapore

posted
contact
melissa low, randstad
job type
contract
salary
S$ 2,000 - S$ 3,000 per month

job details

posted
location
singapore
specialism
information technology
job type
contract
working hours
Full-Time
salary
S$ 2,000 - S$ 3,000 per month
experience
1 year
reference number
91M0144535_1587027410
contact
melissa low, randstad
add to saved jobs print

job description

about the company

Our client is looking for Desktop Engineers.

There are multiple urgent headcounts, looking for L1/L2/L3 engineers.

This is a long term renewable contract with chances of conversion.






about the job

As a Desktop Engineer, you will be responsible for:

  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

You will work on Mondays to Fridays with regular working hours.





skills and experience required

To succeed in this position, you will need:

  • Min Diploma/Degree is required
  • Min 1 year experience in IT Support
  • There are L1-L3 positions depending on your level of experience
  • Polished and an excellent communicator who is a fast-learner and proactive

To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)



skills

desktop, IT executive, IT engineer, desktop engineer, helpdesk, service desk, help desk, servicedesk, technical support, it support

qualification

Min Diploma/Degree is required
Min 1 year experience in IT Support

educational requirements

Associate Degree/Diploma