desktop engineer - l1/l2 in Singapore

posted
contact
melissa low, randstad
job type
contract
salary
S$ 2,200 - S$ 3,000 per month

job details

posted
location
singapore
specialism
information technology
job type
contract
working hours
Full-Time
salary
S$ 2,200 - S$ 3,000 per month
experience
2 years
reference number
91M0148930_1600846345
contact
melissa low, randstad
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job description

about the company

Our client in the essential services sector is looking for Desktop Engineers.

This is a long term renewable contract with chances of conversion.

These are urgent hires.



about the job

As a Desktop Engineer, you will be responsible for:

  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

You will work on Mondays to Fridays with regular working hours.



skills and experience required

To succeed in this position, you will need:

  • Min Diploma/Degree is required
  • Min 1-2 year experience in IT Support / technical support
  • There are L1-L2 positions depending on your level of experience
  • Polished and an excellent communicator who is a fast-learner and proactive



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)



skills

desktop, IT executive, IT engineer, desktop engineer, helpdesk, service desk, help desk, servicedesk, technical support, it support

qualification

Min 1-2 year experience in IT Support / technical support
There are L1-L2 positions depending on your level of experience

educational requirements

Associate Degree/Diploma