desktop engineer - regional in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 3,500 - S$ 5,000 per month
apply now

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 3,500 - S$ 5,000 per month
experience
3 years
reference number
91M0129420_1547462114
contact
melissa low, randstad
apply now

job description

about the company

Our client is a US based prestigious management consultancy firm.

For their SG office, they are looking for a professional Desktop Engineer (Regional) to join their team.



about the job

Working in a lean team, you will be required to:

  • Collaborate with the Global Service Desk and provide end user support (Level 2) in ASEAN region
  • Support and troubleshoot PCs hardware and software to end users via phone or on-site support
  • Use ticketing tools to respond to user requests
  • IT asset and vendor management, providing user training

This is an excellent company to work for, amazing perks and a great brand name.



skills and experience required

To succeed in this position, you will need:

  • Diploma/Degree in IT
  • Min 3 years relevant experience in IT support (MNC experience is preferred)
  • Experienced in VVIP support would be a plus- with excellent communication skills
  • Technical knowledge in Microsoft Office Suite and troubleshooting of PC server & Network related issues.
  • Experienced working with ticketing system like Service Now
  • Customer service oriented and good problem solver with strong analytical skills.


To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg


(EA: 94C3609/ R1658081)










skills

desktop, IT executive, IT engineer, desktop engineer, helpdesk, service desk, help desk, servicedesk, technical support, it support

qualification

Min 3 years relevant experience in IT support (MNC experience is preferred)
Experienced in VVIP support would be a plus- with excellent communication skills

educational requirements

Associate Degree/Diploma