about the company
Our client in the market leader in their industry. With expansion plans, they are currently looking for Desktop Engineers/IT Support Engineers.
about the job
As a Desktop Engineer, you will be responsible for:
- Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
- Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
- Familiarize end users on basic software, hardware and peripheral device operation
- Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
- Works with vendor support contacts to resolve technical issues within the desktop environment
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
skills and experience required
To succeed in this position, you will need:
- Min Diploma/Degree is required
- Min 2 to 5 years experience in IT Support / technical support
- There are L1-L2 positions depending on your level of experience
- Polished and an excellent communicator who is a fast-learner and proactive
Whats on offer
...
This is an excellent opportunity to join an established company with great exposure.
To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/teohchinying/ or 6510 6320. (EA: 94C3609/ R1981920)
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.