e-commerce operations manager (consumer goods) in Singapore

posted
contact
laura mak, randstad
job type
permanent
salary
S$ 5,000 - S$ 6,500 per month

job details

posted
location
singapore
specialism
sales
job type
permanent
working hours
Full-Time
salary
S$ 5,000 - S$ 6,500 per month
reference number
91M0155145_1618837556
contact
laura mak, randstad
add to saved jobs print

job description

about the company

Our client is a leading retail company with a strong presence across asia. Currently they are looking for a regional e-commerce operations manager to join the fun and dynamic e-commerce team.

about the job

  • Be the business partner with external parties, such as technology, logistic, customer service and payment counterpart, to ensure services are delivered efficiently and effectively.
  • Process online wholesale deliveries to ensure timely deliveries to wholesale partners.
  • Collaborate with 3rd party fulfillment and operations partner(s)
  • Partner with various departments within the organisation, such as buying, planning, content, marketing and finance teams, to achieve the group’s overall business and financial goals.
  • Provide reporting and KPIs and initiates optimization of business processes to improve efficiency and enable increased focus on strategic, value-adding activities.
  • Work with the customer service team and handle all escalations.

skills and experience required

  • Bachelor degree in Business or any other related field
  • Minimum 3 years of relevant experience in E-commerce operations, ideally from a reputable organization within the consumer company.
  • Good stakeholder management skills with good business acumen.
  • Good Microsoft office skills (Words, Excel, Powerpoint)


skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree