Job opening - End User and Trader Support – Global Investment Firm- 12k in Singapore | Randstad Singapore

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summary

singapore
randstad pte limited
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0175599_0073092108673534087

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job details

about the role

...

Provide Trading and Executive end user support.
Provide quality customer service when interacting with all associates.
Imaging, setup, and deployment of Desktop Computers and PC Peripherals.
PC software installations and support for Microsoft M365, shrink-wrapped applications, development tools, internal applications, Bloomberg, Reuters, and other market data applications.
Support, troubleshooting, repair or replacement of PC Hardware, and related peripherals.
Assist with AV weekly meetings via video conferencing, and screen-sharing content, as needed.
Troubleshooting and remediation of software related issues via Service Now ticketing system.
Support and deployment of standard corporate Mobile Devices
Assist with basic facilities tasks including monitoring of BMS system.
Act as a first escalation point for linux/python issues and feedback information to 3rd line support.

skills and experience required

Degree in the field related to computer science, information technology, or management information systems.
Minimum 5 years of computer hardware and software support experience in an enterprise environment. Hedge Fund experience preferred
Experienced in the following: Windows 10, Office 365,Active Directory,Cisco Call manager (CUCM), Video conferencing (preferably Cisco Tandberg), Mobile telephony: Apple DEP + Blackberry UEM, Citrix / VM Ware,Bloomberg
Excellent people skills with ability to handle difficult situations in a trading environment

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

show more

about the role

Provide Trading and Executive end user support.
Provide quality customer service when interacting with all associates.
Imaging, setup, and deployment of Desktop Computers and PC Peripherals.
PC software installations and support for Microsoft M365, shrink-wrapped applications, development tools, internal applications, Bloomberg, Reuters, and other market data applications.
Support, troubleshooting, repair or replacement of PC Hardware, and related peripherals.
Assist with AV weekly meetings via video conferencing, and screen-sharing content, as needed.
Troubleshooting and remediation of software related issues via Service Now ticketing system.
Support and deployment of standard corporate Mobile Devices
Assist with basic facilities tasks including monitoring of BMS system.
Act as a first escalation point for linux/python issues and feedback information to 3rd line support.

skills and experience required

Degree in the field related to computer science, information technology, or management information systems.
Minimum 5 years of computer hardware and software support experience in an enterprise environment. Hedge Fund experience preferred
Experienced in the following: Windows 10, Office 365,Active Directory,Cisco Call manager (CUCM), Video conferencing (preferably Cisco Tandberg), Mobile telephony: Apple DEP + Blackberry UEM, Citrix / VM Ware,Bloomberg
Excellent people skills with ability to handle difficult situations in a trading environment

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

...

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

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skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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chloe chen

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