about the company
A leading genetic sequencing services provider is looking for a field application specialist
about the job
As a field support specialist, you will:
...
- Present product information and scientific applications for customer seminars and trade shows
- On-board, train, and support new customers to ensure protocols are understood and followed properly
- Work with customers to help design custom gene panels
- Manage and resolve customer support issues
- Develop and maintain positive relationships with customers
about the manager/team
You will report directly to the field application manager and work closely with commercial and wet lab teams to ensure customers' satisfaction.
skills and experience required
- Advanced degree (PhD or Masters) or equivalent experience in Life Sciences (Molecular Biology, Genetics, Computational Biology) or related field
- Prior experience supporting customers in a highly technical field, with demonstrated commitment to customer success
- Experience working with next-generation sequencing and genetic variant data
To apply online please use the 'apply' function, alternatively you may contact Allison Dong at +65 84173518.
(EA: 94C3609/R21100506)
show more
about the company
A leading genetic sequencing services provider is looking for a field application specialist
about the job
As a field support specialist, you will:
- Present product information and scientific applications for customer seminars and trade shows
- On-board, train, and support new customers to ensure protocols are understood and followed properly
- Work with customers to help design custom gene panels
- Manage and resolve customer support issues
- Develop and maintain positive relationships with customers
about the manager/team
You will report directly to the field application manager and work closely with commercial and wet lab teams to ensure customers' satisfaction.
skills and experience required
- Advanced degree (PhD or Masters) or equivalent experience in Life Sciences (Molecular Biology, Genetics, Computational Biology) or related field
- Prior experience supporting customers in a highly technical field, with demonstrated commitment to customer success
- Experience working with next-generation sequencing and genetic variant data
...
To apply online please use the 'apply' function, alternatively you may contact Allison Dong at +65 84173518.
(EA: 94C3609/R21100506)
show more