about the company
A leading global molecular diagnostics equipment manufacturer is looking for a field application specialist for SEA region.
about the job
As a field application specialist, you will:
...
- Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members.
• Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives.
• Conduct pre-sales product demonstrations and presentations.
• Assist in identification of key customer reference sites and support appropriately to retain and build relationship
about the manager/team
You will report to the application team leader and work closely with other team members to ensure customers satisfaction.
skills and experience required
Bachelor’s degree or equivalent in a Medical Technology / Sciences
Superior technical application knowledge of clinical diagnostic methodologies
Proven track record to meet customer satisfaction in a technical support environment
Experience in managing product evaluation and training
Superior presentation and training skills
Excellent organization and planning skills
Proactive and passionate to provide excellent support to meet customer satisfaction
Excellent written, oral communication and interpersonal skills
To apply online please use the 'apply' function, alternatively you may contact Allison Dong at +65 84173518.
(EA: 94C3609/R21100506)
show more
about the company
A leading global molecular diagnostics equipment manufacturer is looking for a field application specialist for SEA region.
about the job
As a field application specialist, you will:
- Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members.
• Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives.
• Conduct pre-sales product demonstrations and presentations.
• Assist in identification of key customer reference sites and support appropriately to retain and build relationship
about the manager/team
You will report to the application team leader and work closely with other team members to ensure customers satisfaction.
skills and experience required
Bachelor’s degree or equivalent in a Medical Technology / Sciences
Superior technical application knowledge of clinical diagnostic methodologies
Proven track record to meet customer satisfaction in a technical support environment
Experience in managing product evaluation and training
...
Superior presentation and training skills
Excellent organization and planning skills
Proactive and passionate to provide excellent support to meet customer satisfaction
Excellent written, oral communication and interpersonal skills
To apply online please use the 'apply' function, alternatively you may contact Allison Dong at +65 84173518.
(EA: 94C3609/R21100506)
show more