field applications specialist, clinical diagnostics in Singapore

posted
contact
rachel ren, randstad
job type
permanent
salary
S$ 50,000 - S$ 75,000 per year

job details

posted
location
singapore
specialism
life science
job type
permanent
working hours
Full-Time
salary
S$ 50,000 - S$ 75,000 per year
experience
2 years
reference number
91M0150187_1604385170
contact
rachel ren, randstad
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job description

about the company

A leading manufacturer of medical laboratory diagnostic products headquartered in Europe. Combining global career network and family-like culture, this company supports every employee as part of the family by encouraging ownership, opening up conversations, and working as a team. With this fun environment, you will enjoy your every day at work, and your success will be greatly rewarded and celebrated.


about the job

As a valued member of your Field Application team, you will provide technical training and support to clinical customers in the South-east Asia (SEA) region, and action as a front-line pioneer in delivering excellent customer experience and establishing outstanding brand image. You will:

  • Provide technical and application support of diagnostic products to clients
  • Prepare customer training and experiment design for evaluation and validation
  • Provide instrument installation and after-sales service
  • Deliver seminars/ trainings during workshops and conferences.
  • Provide 2nd-level support for cases escalated from SEA distributors
  • Continuously analyse market situation and competitor information in related industry and actively provide counter measures
  • Support sales team and marketing team in order to achieve growth target as team and identify feedback and product/ marketing strategies


skills and experience required

  • Bachelor of Degree or above, in laboratory medicine, molecular biology, genetics, biostatistics or a related field in life sciences
  • Technical knowledge of in-vitro diagnostics (IVD) techniques such as molecular tests, serological tests, immunoassay, and cell imaging, etc.
  • Prior working experience with a commercial IVD organisation in a field application / technical support role
  • Good communication & presentation skill


To apply online please use the 'apply' function.
(EA: 94C3609/ R1767439 )

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree