field service specialist - laboratory instruments in Singapore

johari masod, randstad
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life science
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johari masod, randstad
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job description

about the company

A global biotechnology company with over 3000 employees worldwide. They offer a wide variety of solutions covering cell preparation, cell culture and molecular analysis amongst other to clinical researchers and physicians globally.

about the job

  • Support product installation, preventive maintenance, operation, validation, training, repair services, service warranty and any other after sales services related activities.
  • Schedule, carry out planned maintenance calls and perform regular customer visits.
  • Review all service contracts and renewal by collaborating with sales teams to understand customer requirements
  • Responsible for developing and maintaining strong interpersonal relationships with customer representative, ensuring customer satisfaction.

about the manager/team

This position reports to the Service Team Leader and will be part of a small service team which provides 2nd and 3rd level support to their customers in the region.

skills & experience required

You should possess a degree or diploma in Chemistry, Biology, Engineering, or a technical field program

Minimum of 2 years of equipment support experience in biotech/medical instrumentation, field service repair and system level electrical/mechanical troubleshooting

Travel fits your lifestyle

To apply online, please click on the appropriate link. Alternatively, please contact Johari Masod at +65 8282 1340 quoting Ref No. 91M0147516

EA: 94C3609 / R1109554


in biotech/medical instrumentation, field service repair, fluid control system, and system level electrical/mechanical troubleshooting


Chemistry, Biology, Engineering

educational requirements

Associate Degree/Diploma