fintech client services in Singapore

posted
contact
shawn lee, randstad
job type
permanent

job details

posted
location
singapore
specialism
banking & financial services
job type
permanent
working hours
Full-Time
reference number
91M0135514_1562234702
contact
shawn lee, randstad

job description

Our client is fintech organisation growing its presence in the region. Forward looking and with strong investment backing, they are looking to hire a IT savvy self-starter with good stakeholder management skills to service their clients

about the role

This role is sits within the global client services function supporting the APAC region. You can expect work with a diverse range of key functions in a client facing role delivering solutions to drive the organisation's growth in Asia

Key responsiblities:

  • Ensure service level of excellence with all clients in all tasks including responding to queries, issue resolution, service support on software solutions.
  • Work with relevant internal teams in building and providing solutions including for data integrity and ensuring the smooth operations of service delivery to clients in reconciliations.

skills and experience required

  • Degree from a recognised University preferably in banking/finance/IT/computer science/information systems or a related discipline
  • At least 5 years working experience in the financial services with good exposure to operations, tech and/or reconciliations
  • Strong communication skills and the ability to work with multiple stakeholders
  • Passion for service, analytical and a problem solver with the ability to breakdown complex data
  • IT savvy with a passion for data crunching / analysis, as well as operations and reconciliations in financial services
  • Project management experience including timelining, budgeting, documentation, implementation and delivery is an added advantage
  • Able to work independently

To apply online please use the 'apply' function, alternatively you may contact Shawn Lee at 65101463.

(EA: 94C3609/ R1765158)



skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree