global it specialist - legal in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 5,000 - S$ 7,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 5,000 - S$ 7,000 per month
experience
5 years
reference number
91M0136647_1564996403
contact
melissa low, randstad

job description

about the company

Our client is a prestigious international law firm at the forefront of the legal industry.

This is a new position, looking for a Global IT Specialist to be a part of their team.



about the job

As a Global IT Specialist, you will be required to:

  • Respond to customer incidents and requests received via phone, email, or other standard methods within agreed SLAs.
  • Provide onsite desktop support to customers, remote control and administration tools.
  • Manage end user assets & configuration. Ensure asset tracking systems are updated appropriately
  • Create, update, and delete user accounts in Active Directory and supported applications.
  • Assist with audio-visual conferencing setup, scheduling & support.
  • Perform basic system management and operational tasks.
  • VIP support

This is a newly created role, permanent position with amazing benefits.

You will work in a team to support the local and global users.




skills and experience required

To succeed in this position, you will need:

  • Diploma / Degree is required
  • Min 5 years experience in IT Support overall
  • Min 3 years experience in Legal / Professional Services background
  • Microsoft Windows 2008/2012 Server + Active Directory experience
  • Citrix remote access system and Microsoft Outlook email systems and mobile email access
  • Familiar with technologies:
    • Document Management, Case Management, Dictation, Time recording, Enterprise Apps, Intranet, Citrix, VPN, Cisco Phones,
  • Polished and superb experience managing legal



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)




skills

it engineer, it support, desktop support, it specialist, infrastructure support, legal, law, it analyst, service desk analyst, llp, professional services

qualification

Min 5 years experience in IT Support overall
Min 3 years experience in Legal / Professional Services background

educational requirements

Associate Degree/Diploma