- Opportunity to lead digital transformation for backend platform consolidation
- Engagement with senior stakeholders from different business entities
About the company
Our Client is a market leader within the IT consulting industry which has established strong partnerships across all markets and has been aggressively diversifying its business to grow its international presence. As part of their global expansion efforts, there is now an exciting opportunity for an experienced Group Operation Director (Transformation) to join them.
About the role
Your role involves:
- Improving efficiency of the company’s operations to facilitate accelerating development and long-term success
- Liaising with key management stakeholders to make decisions for operational activities and set strategic goals
- Planning and monitoring the day-to-day running of business to ensure smooth progress
- Managing operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standard
- Developing and implementing policies and procedures to ensure that core operational functions achieve their business objectives
- Overseeing internal customer support processes and organize them to enhance customer satisfaction
- Reviewing financial information and make recommendations to promote profitability
- Revising and/or formulate policies and promote their implementation
- Managing relationships with internal stakeholders to ensure effective co-ordination of all company activities in support of corporate objectives
- Evaluating overall performance by gathering, analyzing and interpreting data and metric
Skills and experience required
As a successful applicant, you will have at least 10+ years of experience in operations management experience. Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders. Exposure to IT industry / SI will be of added advantage.
Experience in ERP / SAP application Delivery manager with end to end SDLC experience is highly preferred.
Whats on offer
This is an excellent opportunity to join a leading company with an opportunity to lead transformation projects.
To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)