summary

singapore
S$3,000 - S$4,000 per month, VB + attractive package
permanent
full-time

specialism
corporate & legal support
sub specialism
customer service
reference number
91M0238876_5495153127494232237

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job details

about the company

Our client is making its momentous debut in Singapore, marking their innovative entry into Southeast Asia.

about the job ...

As a Guest Relations Executive, you will be the face of our restaurant, ensuring that every guest feels welcomed and valued from the moment they step in. Your primary responsibility is to provide outstanding customer service, manage guest interactions, and enhance the overall dining experience. You will work closely with our team to maintain high service standards and create a memorable atmosphere for our guests.

Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table.
Be familiar with the menu, promotions, and service procedures.
Handle general queries and assist with email and phone inquiries, making accurate reservations.
Manage reservations and walk-ins efficiently, ensuring optimal seating arrangements.
Reconfirm reservations daily and respond to inquiries promptly.
Interact with guests to understand their preferences and provide personalized recommendations.
Address guest concerns promptly and seek effective resolutions.
Requests guests for their dining feedback and communicate feedback to the Restaurant Manager.
Liaise with Front of House and Back of House to ensure timely and accurate service.
Ensure the restaurant is clean, organized, and inviting, enhancing the overall dining experience.
Gather guest feedback and share insights with the management team to continuously improve service quality.
Accommodate special requests and dietary preferences with attention to detail and care.
Perform or assist in the Front of House duties whenever required.

about the manager/team

You will be reporting to the Restaurant Manager & Director

skills and experience required

At least 3 years of experience in guest relations or a related field.
Proficient in English with good communication and interpersonal skills.
Assertive and adaptable, with the ability to remain composed under pressure.
Strong team player with a customer service-oriented mindset.
Experience in restaurant, hotel or fine dining concepts will be advantageous

If you believe you have the right skills, experience and drive to succeed, please apply now.

EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)

about the company

Our client is making its momentous debut in Singapore, marking their innovative entry into Southeast Asia.

about the job ...

Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table.
Be familiar with the menu, promotions, and service procedures.
Handle general queries and assist with email and phone inquiries, making accurate reservations.
Manage reservations and walk-ins efficiently, ensuring optimal seating arrangements.
Reconfirm reservations daily and respond to inquiries promptly.
Interact with guests to understand their preferences and provide personalized recommendations.
Address guest concerns promptly and seek effective resolutions.
Requests guests for their dining feedback and communicate feedback to the Restaurant Manager.
Liaise with Front of House and Back of House to ensure timely and accurate service.
Ensure the restaurant is clean, organized, and inviting, enhancing the overall dining experience.
Gather guest feedback and share insights with the management team to continuously improve service quality.
Accommodate special requests and dietary preferences with attention to detail and care.
Perform or assist in the Front of House duties whenever required.

about the manager/team

You will be reporting to the Restaurant Manager & Director

skills and experience required

At least 3 years of experience in guest relations or a related field.
Proficient in English with good communication and interpersonal skills.
Assertive and adaptable, with the ability to remain composed under pressure.
Strong team player with a customer service-oriented mindset.
Experience in restaurant, hotel or fine dining concepts will be advantageous

If you believe you have the right skills, experience and drive to succeed, please apply now.

EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)

experience
3 years
skills
Guest relations in Hotel / F&B
qualifications
Proficient in English with good communication and interpersonal skills.
education
College/Pre-University

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colleen wang

+65 6510 1369

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guest relations executive (cbd / $3000-4000).

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we'll contact you.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

colleen wang

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