head of memberships - hospitality industry in Singapore

kathleen ee, randstad
job type
S$ 9,000 - S$ 11,000 per year

job details

job type
working hours
S$ 9,000 - S$ 11,000 per year
reference number
kathleen ee, randstad
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job description

Head of Memberships - Hospitality Industry

Our client is an iconic and reputable organisation within the Hospitality & lifestyle industry. Their portfolio consists of world-renowned, award-winning brands and is consumed by millions worldwide.

Job description

  • Reporting to the GM based in Singapore, you will be responsible to manage the P&L of the department and lead the Memberships team to generate a positive engagement climate of members
  • Formulate and implement marketing and public relations strategies for membership acquisition
  • Custodian of Membership by-laws and policies at the group
  • Day-to-day supervision of Membership sales, operations and services
  • Manage member feedback effectively, Database supervision and ensure accuracy of member information
  • Organize Membership events to enhance members’ engagement
  • Work with interest group committees to organize activities
  • Plan sales & marketing strategies for membership acquisition and coordinate production of all Membership marketing materials
  • Work with third parties for exclusive member privileges

The successful applicant

  • Bachelor Degree in business administration & banking & financial services

  • Minimum 5 years of experience in a leadership role with 8-10 years experience coming from the Banking / Hospitality business managing high - net worth individuals / clients.
  • This is a people management role where you will get to manage a team of people
  • Self-motivated with a strong sense of ownership, resourceful and proactive.
  • Possess strong analytical and interpersonal qualities.

You will be part of an organisation that takes pride in its vision in continuous product innovation in the long term. Our client is looking for a candidate who is coming from a banking background with experience managing high net-worth clients. They are seeking a Head of Memberships to join them to further grow / maintain their membership base.

To apply online please use the 'apply' function, alternatively you may contact (EA: 94C3609/ R1325492 )


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree