head of operations, corporate banking in Singapore

lynda tan, randstad
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banking & financial services
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lynda tan, randstad
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job description

about the company
Established for over 60 years, the Client is a leading corporate bank offering full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do.

about the role

  • Oversee, lead and manage the Operations Unit which comprise of Trade Finance, Treasury, Deposit & Loans
  • Develop and implement the unit’s plan to enhance workflow, processes and systems
  • Manage the Unit’s expense budget
  • Maintain strong stakeholder management locally and regionally
  • Work closely with other Business Units include Front Office, Product and Compliance teams; provide recommendations to improve operational procedures and to develop transaction processing solutions
  • Support the team in any discussion with auditors or regulators on complex operations topics, including but not limited to changes on transaction processes or workflows
  • Keep abreast of best practices and provide input into local as well as regional operational processes
  • Responsible for people management, development, performance appraisals and reward
  • Coach and guide team on complex issues
  • Look into Exception handling and incident reporting
  • Develop and monitor departmental initiatives to drive process and system improvement
  • Be a trusted advisor to the leadership team on topics relating to Trade Finance, Treasury, Deposit & Loans
  • Report to management regularly on opportunities/risks and recommend appropriate actions

skills and experience required

  • Minimum Degree
  • At least 15 years of demonstrated Operations experience within Corporate Banking and in a leadership capacity
  • Knowledge in Trade Finance Operations
  • Familiarity with bank’s products and services, as well as local banking regulatory environment
  • Excellent communications and stakeholder management skills
  • Strong coaching and leadership skills

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at 6510 7413.

EA: 94C3609 / R1223887


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree