head of operations, mass affluent (insurance/reinsurance) in Singapore

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job details

job type
reference number
lucas tan, randstad
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job description

about the company
My client is a composite Insurer with strong global presence. Due to strong expansion plans in South East Asia, they are currently seeking for a Head of Operations for their high net worth team.

about the job

  • Give overall direction and strategy for the department in relation to the risk acceptability of the business
  • Accept and authorize the acceptance of new business cases or increases to existing policies within prescribed limits of personal authority on a sound and profitable portfolio basis
  • Determine and thereafter actively monitor the application of underwriting rules, guidelines, philosophy, processes and procedure as to continuing market competitiveness, effectiveness and in relation to emerging or changing principles and practice and best practices
  • Optimizing all opportunities to improve internal processes and procedures within and external to the department in order to enhance the overall customer quality experience
  • Building relationships with all internal and external customers, associations, regulatory or other similar bodies and build on these partnerships
  • Give direction and leadership to the team, influence behaviours through effective communication, building trust among colleagues and taking effective action for the business in order to achieve the business goals
  • Ensure all areas of responsibility fully meet appropriate individual and company standards of quality, quantity, governance and conduct drawing to the attention of other executive management any issues or problems that might materially affect any aspect of this

skills and experience required

  • Minimally 5 years of supervisory experience within the Operation space in Insurance/Reinsurance space
  • Strong understanding and knowledge of Products within the Life Insurance
  • Able to work well in a fast paced environment

To apply online please use the 'apply' function, alternatively you may contact Lucas Tan at 65101356.
(EA: 94C3609/R1330519 )


Operations, Mass Affluent, High Networth



educational requirements

Bachelor Degree