infrastructure analyst - legal in Singapore

melissa low, randstad
job type
S$ 5,000 - S$ 7,000 per month
apply now

job details

information technology
job type
working hours
S$ 5,000 - S$ 7,000 per month
5 years
reference number
melissa low, randstad
apply now

job description

about the company

Our client is a prestigious European law firm at the forefront of the legal industry.

They are looking for an ambitious Infrastructure Analyst to provide onsite support. This is a permanent position, based in the Central Business District.

about the job

Based in Singapore, you represent and are an integral part of the wider IT department delivering IT services to the Asia Pacific region (APAC), currently Singapore and Hong Kong; additionally, you will provide monitoring, support and maintenance services to the UK and European offices as part of a follow the sun service.

Act as the primary point of contact for IT Services in the region, reporting as appropriate back to the UK.

  • Provide full IT support to Singapore and Hong Kong offices; occasional travel to Hong Kong will be required.
  • Establish strong relationships with local users within the APAC offices.
  • Act as an escalation point for the UK service desk out of hours.
  • Act as a technical lead for APAC Infrastructure projects / maintenance / upgrades.
  • Log and manage incidents, problems, requests, major incidents and complaints effectively.
  • Undertake day to day maintenance and management of IT Services.
  • Work closely with the IT Infrastructure Manager, Solutions & Security Architects to implement new services, or carry out improvements to existing services.

This role will be focused on the support and migration of existing and implementation of new services, therefore strong documentation, presentation and service transition skills are required.

skills and experience required

To succeed in this position, you will need:

  • Diploma / Degree is required
  • Minimum 3-5 years experience of relevant experience Infrastructure Support / IT Engineer
  • Microsoft Windows 2008/2012 Server + Active Directory Experience + Windows 10 + Exchange Administration
  • Microsoft Azure / Office 365 Cloud
  • VMWare vSphere 6 / 6.5
  • Excellent communication skills with strong verbal and written skills
  • Legal / professional services background will be ideal

To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)

(EA: 94C3609/ R1658081)


infrastructure engineer, infrastructure analyst, desktop, IT executive, IT engineer, desktop engineer, helpdesk, service desk, help desk, servicedesk, technical support, it support


Diploma / Degree in IT
A strong understanding of IT Infrastructure, Microsoft Technologies and Application Support.

educational requirements

Associate Degree/Diploma