it business analyst (govt project) in Singapore

joey lam, randstad
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job details

information technology
job type
working hours
5 years
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joey lam, randstad
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job description

about the company

Based in Texas (US), my client is an award-winning AI-based digital banking platform which provides solutions for intelligent end-to-end lending software, decision management, and risk mitigation solutions and services. The company’s software is currently used in over 40 countries and has won over 30 awards.

With expansion plans, they are looking to hire several headcounts of IT Business Analysts to work on a government project relating to Intelligent Process Automation. Your goal will be to build efficient intelligent automation of digital financing business processes that help to boost digital lending globally, making it easy to use, intelligent and affordable to people.

Due to the sensitivity of the project, candidates are required to clear CAT1 G50 before they are able to join the team successfully.

about the job

  • Understanding customer challenges and key business goals through discovery calls, discussions, and workshops.
  • Gather, analyze, organize and document business requirements within the scope of the contract and translate this into specific technical requirements for the development team.
  • Create detailed process documentation and assure the quality of automation.
  • Develop workflows and decision flows with a business-oriented decision management framework for business processes configuration using drag&drop interface.
  • Be involved in setup and configuration of integrations with external systems via REST/SOAP, including BI, reporting and SQL queries development.
  • Manage requirements by creating use cases, specifications (including RTM, BRD, SRS, FRS), UML diagrams, wireframes, etc.
  • Efficiently communicate with clients to identify and understand business process improvement opportunities, assess automation feasibility, estimate development complexity and timelines, and support development resource planning needs.
  • Define and lead the intelligent process automation systems configuration and development using visual business and decision flow building tools.
  • Design and develop efficient automation processes with well-structured and easily maintainable visual process and decision flows.
  • Work with developers to design algorithms and flowcharts
  • Integrate company’s software components with 3rd-party data sources and programs
  • Design UI forms, business process logic and decision flows based on predictive models and business rules.
  • Document change requests from the client and explain the approved change requests to the development team.
  • Gather and evaluate user feedback
  • Recommend and execute improvements
  • Troubleshoot, debug and upgrade existing business process

skills and experience required

  • Minimally Diploma / Degree in Information Technology or equivalent.
  • Minimally 5-8 years of relevant working experience as a IT Business Analyst
  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git)
  • Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
  • Experience in SQL/MSSQL
  • Experience in SOAP/REST APIs
  • Experienced working in a government entity or project.
  • Resourceful, independent and able to work without much supervision.
  • Strong communication skills

To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(@) /

(EA: 94C3609/ R1879086)


c# .net technologies, business analysis


no additional qualifications required

educational requirements

Bachelor Degree