it business analyst in Singapore

sara sun, randstad
job type

job details

information technology
job type
working hours
2 years
reference number
sara sun, randstad
+65 6510 1360
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job description

About the role:

Formulate and define system scope, objectives and requirements base on both user needs and a thorough understanding of business systems and industry requirements.

The scope:

  • Work with the business to clearly understand the business problem/opportunity
  • Participate in all phases of greenfield setup of core administration system, identifies and refines business objectives, rules, and requirements using appropriate deliverables and converts them into technical requirements
  • Devises or modifies procedures to solve complex problems considering system capabilities and limitations, operation time, and form of desired
  • Undertake analysis of business processes and user needs to provide clearly documented business systems requirements
  • Work with the technical teams and testers to translate business requirements into functional specifications and detailed test
  • Performs business process mapping providing “as is” and “to be” process documentation and flows
  • Analyses and documents project gaps and risks
  • Consult with internal and supplier business and technical staff to understand requirements and functional designs; participate in development of documentation
  • Collaborate with Project, Architecture and Configuration teams on analysis, design, best practices, consistency within projects and across markets
  • Support system integration testing and user acceptance testing
  • Escalate gaps and/or issues to Project Lead and collaborate to resolve
  • Support integration and user acceptance testing of defect fixes, enhancements and on-going releases
  • Assist with internal configuration work as needed (Demo set up, Foundation, QA configuration support, etc.)
  • Maps and analyses business processes and data flows for current and future
  • Collaborates with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance
  • Analyses, troubleshoots, and helps resolve issues encountered during testing and Implementation.


  • Minimum 2+ years of experience in Insurance industry
  • Understanding of Health Insurance is preferred
  • Possesses full technical knowledge of most phases of systems analysis, in consideration on the business implications of the application of technology to the current and future business environment.

To apply online please use the 'apply' function, alternatively you may contact Sara Sun at 65101360.
(EA: 94C3609/R1763325) We regret that only shortlisted candidate will be contacted.


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree