it business partner (servicenow) in Singapore

winson tan, randstad
job type
S$ 7,000 - S$ 9,000 per month
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job details

information technology
job type
working hours
S$ 7,000 - S$ 9,000 per month
reference number
winson tan, randstad
apply now

job description

about the company
My client is a Global International School with a vision to be known internationally as an institution which represents educational excellence in all aspects of our operation. Their philosophy commits them fully to the notion of a holistic, rounded education, which cherishes the arts and sports as well as academics essential to each student’s education.

about the job
The IT Business Partner proactively serve as a “trusted advisor,” and function as a key point of contact for IT school
stakeholders. They represent IT to the school by promoting IT vision, value, services, and capabilities. They also act as
advocates on behalf of business stakeholders to ensure IT services meet their business priorities and needs.

● Management of IT incidents in the incident management system (ServiceNOW).
● Partner with school leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into
school capability roadmaps and priorities
● Coach requestor and enable them to articulate their requirements need via the Change Request/Project Canvas.
● Adopt and apply Congita Governance structure and process to all change request/project.
● Work closely with School Process Owner to ensure effective business transformation for all change request/project.
● Partner with the project/PMO team to ensure a healthy and well-managed change request/project portfolio.
● Focus on business value rather than solutions to develop ideas, including risk assessments and business continuity

skills and experience required
● Ideally 6 - 8 years of functional experience in the business function
● Strong relationship building skill, including conflict management
● Energetic, focus, assertive and diplomatic
● Project management
● Excellent knowledge with ServiceNow or similar tools would be a plus

To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA(94C3609/R1113471)


ServiceNow, IT Management, Operations Support


no additional qualifications required

educational requirements

Bachelor Degree