it operations manager - southeast asia (sea) in Singapore

posted
contact
chloe chen, randstad
job type
permanent
salary
S$ 70,000 - S$ 85,000 per year

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 70,000 - S$ 85,000 per year
reference number
91M0147717_1597999087
contact
chloe chen, randstad
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job description

about the role

  • Managing overall IT operations delivery and support activities related to hosting and network environments, cloud, data storage, and infrastructure systems
  • Provide 3rd level escalation management, administration and client management
  • To report on the health of IT services through operational reports, budgetary or finance reporting etc
  • ITIL Framework - service request fulfilment, capacity management, incident, problem and change management
  • Lead and provide in-depth problem analysis, troubleshooting, and coordination and deliver resolutions as the 3rd level subject matter technical specialist
  • Work and coordinate with vendors and outsourcing partners
  • Drive a continuous improvement mind-set across the team and develop careers
  • Create on boarding, ongoing training program(s) for technology across Southeast Asia
  • Create and/or ever green operational documentation to be standardized across Southeast Asia
  • Able to lead the IT Projects with little or no supervision

skills and experience required

  • Degree in Information Technology or equivalent
  • Minimum 5 years of experience working with IT infrastructure or operations in large enterprise environments
  • 5 years of experience with minimum 3 years in managerial level
  • Project Management Experience
  • Strong IT Infrastructure/Network Knowledge
  • Familiar with local telecommunications, mobile and broadband vendors and services
  • Experience with deploying and supporting large scale infrastructures
  • Knowledge of UCaaS solution, IT Security and Cloud Operations is an advantage

To apply online please use the 'apply' function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)





skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Associate Degree/Diploma