it operations manager in Singapore

posted
contact
ally han, randstad
job type
permanent
salary
S$ 6,000 - S$ 7,500 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 6,000 - S$ 7,500 per month
experience
5 years
reference number
91M0141554_1578533172
contact
ally han, randstad
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job description


about the company

IT solutions provider

about the job

  • Develop and implement policies, procedures and duty rosters for teams to ensure personnel back up for maintenance of services some of which are 24x7
  • Meet with managers to discuss resource planning, Change Request requirements, specifications, costs and timelines
  • Manage software and system engineers to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
  • Ensure software applications and services are running smoothly on a day-to-day basis
  • Maintain current and accurate inventory of technology hardware, software and resources
  • Be an escalation point for troubleshooting of hardware, software and network operating system
  • Provide on-site support and customer management with engineers during disasters e.g. critical systems under Operation Team not functioning
  • Ensure that all projects support issues SLA are met
  • Monitor and maintain services for maximum efficiency
  • Be an escalation point for troubleshooting of all technology issues
  • Maintain a log and/or a list of required repairs, maintenance and Change Requests
  • Make recommendations about purchase of technology resources
  • Research current and potential resources and services that will improve the Operations Team efficiency

skills & experience required

  • At least 5 years of IT Operations experience
  • Min Bachelor's Degree, Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent

To apply online, please click on the appropriate link. Alternatively please contact Ally Han at 6510 1354 to discuss more on the opportunity. EA (94C3609/R1655984)




skills

Develop and implement policies, procedures and duty rosters for teams to ensure personnel back up for maintenance of services some of which are 24x7

qualification

Min Bachelor's Degree, Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent

responsibilities

Develop and implement policies, procedures and duty rosters for teams to ensure personnel back up for maintenance of services some of which are 24x7
Meet with managers to discuss resource planning, Change Request requirements, specifications, costs and timelines

educational requirements

Bachelor Degree