it service delivery team lead in Singapore

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job details

posted
location
singapore
specialism
information technology
job type
permanent
salary
S$ 7,000 - S$ 8,000 per month
reference number
91M0123844_1532582619
contact
navneet sharma, randstad
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job description

about the company
Our client is a large engineering company having a huge presence in Asia. Due to new upcoming projects they are seeking an IT Service delivery project a lead. This is a hands on role and will require you to lead a team of 3 engineers based in Singapore.



about the job
You will create and manage a roadmap on Improvement Projects and Initiatives needed across the region to Improve Service Delivery and Business Engagement

  • Perform regular IT Updates and Service Review Meetings with business users
  • Educate and Enforce company IT policies and guidelines.
  • Ensure IT Standard Procedures are being followed.
  • Monitor and Prioritize Team Member’s Workload appropriately, Raising Flag for Management attention if needed.
  • Source and Manage additional Contractors and Vendors to provide supplementary Resources when needed
  • Provide General Technical Support / Coaching to team members when required and/or help them develop while assisting them to solve their own problems
  • Lead by example and be willing to provide hands-on IT support if required
  • Lead and Drive IT projects as required in the region



skills and experience required

  • Degree or Diploma with minimum 7 years of Total IT experience, with at least 3 years in End User Support Environment
  • Familiar with Windows Networking Environment, including Installing, configuring, troubleshooting and supporting Windows OS and applications, Window server files share management Active Directory management
  • Good General Knowledge of IT Infrastructure
  • Experience on regional projects
  • Experience of leading a team before is a must


To apply online please use the 'apply' function, alternatively you may contact Nav at +65 6510 7407
(EA: 94C3609/ R1547721 )




skills

Service Delivery Team Lead, IT Infrastructure, Information Technology, Network, System

qualification

Diploma or Degree

educational requirements

Associate Degree/Diploma