it specialist (system and network).

Concrete project timelineOpportunities to grow with the companyAbout the companyOur Client is a well established company in the manufacturing industry. It was awarded the top few fastest growing company in Singapore and with rapid expansion plan, they are now looking for a new System Engineer/Administrator to join their team.About the jobReporting directly to the IT Manager, your role involves:Supporting Windows Servers (VMware, Email, Web and etc)Managing Active Directory (Print Servers, Backup and etc)Responsible for technical support to end-users (Printer, PC, Mobile device and etc) which includes incident and problem identification and resolutionManaging external vendors, ensuring external SLA has been metHandling IT inventory and disaster recovery planningWorking with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 3 years of hands-on experience in Systems/Server (VMware, AD).Exposure to Cloud/AWS/Azure will be of added advantage.Whats on offerYou will get the opportunity to have exposure to cloud technology in a regional role.To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/teohchinying/ or 6510 6320. (EA: 94C3609/ R1981920)

about the companyOur client in the market leader in their industry. With expansion plans, they are currently looking for Desktop Engineers/IT Support Engineers.about the jobAs a Desktop Engineer, you will be responsible for:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersUse diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/softwareFamiliarize end users on basic software, hardware and peripheral device operationTake ownership and responsibility of queries, issues and problems assigned to the Desktop Support EngineersWorks with vendor support contacts to resolve technical issues within the desktop environmentEscalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/PoliciesInstall, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipmentskills and experience requiredTo succeed in this position, you will need:Min Diploma/Degree is requiredMin 2 to 5 years experience in IT Support / technical supportThere are L1-L2 positions depending on your level of experiencePolished and an excellent communicator who is a fast-learner and proactiveWhats on offerThis is an excellent opportunity to join an established company with great exposure.To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/teohchinying/ or 6510 6320. (EA: 94C3609/ R1981920)Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

about the companyFounded in 1805, my client is an investment-led service company which offers wealth management, asset management and related services. Reporting to the Head of IT & Logistics, the incumbent is responsible for the efficient and effective IT infrastructure operations to support the needs of the organisation and its employees in both Singapore and Taipei offices. This includes project management for infrastructure enhancement and providing end-user support services. about the jobProvide daily support to the IT and logistics team relating to infrastructure related incidents, service calls, requests, queries, feedback or complaints. Conduct daily health checks on the local infrastructure and coordinate with the group on the identified events or incidents.Continuously determine ways to improve operations, streamline work processes and work cooperatively and jointly with various teams to provide quality service. Ensure project implementations and operations are aligned to the Group technology standards and policies.Data Centre management on IT infrastructure (Server, VM infrastructure, Networks, Appliances, etc) and facility (lighting, cooling, UPS, FM200 etc) in production and disaster recovery DC, and in network and server rooms.Provide physical security infrastructure and administration support, in collaboration with local security vendor and building management.Manage the IT DR and BCP exercise to ensure the operational readiness of the organization’s disaster recovery and business continuity capabilities in the event of a major disaster.Provide, as a team, standby phone support service for IT & Logistics activities/incidents that occurred after office hours.Provide timely, efficient and professional quality technical support services to the end users.Provide support for the "workplace" environment in a broad sense (PCs, virtual machines, laptops, phones, recording, mobile solutions, printers, Windows OS, Office suite, etc.)Verify invoices relating to IT services and provide procurement support in term of sourcing for related vendors, evaluate their quotations and provide the recommendation.Support other related tasks and duties that may be assigned.skills and experience requiredMinimally Diploma/ Degree in Information Technology or equivalent.Minimally 5 years of working experience in a similar infrastructure / end-user support position, preferably in the Banking and Financial Services industry. Competencies in Microsoft products, VMware network, Backup & Storage, security, telecommunication systems, Video conferencing, voice recorder system, end-user devices and IT Project managementExcellent analytical, problem solving and organizational skillsCustomer-service oriented, team player and able to commit to high standard with ability to work independently, efficiently and innovativelyStrong interpersonal and communication skills To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(at)randstad.com.sg / https://www.linkedin.com/in/joeyiqi (EA: 94C3609/ R1879086)Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.